The difference with “How to Experience” is the experience of our people and the inclusive way in which we work with clients. We are a “grey-hair” organisation. All our people have real experience of designing and delivering customer and employee experience programmes. We assemble bespoke teams with functional and sector expertise to deliver against the specific aspects demanded by the client challenge.
Experience programmes are always cross-functional in nature. All our people are specialists in their field and committed to working with your teams to not just give you the right answer but share “how to” do it. We are committed to up-skilling organisations through our interventions
H2X is led by CEO David Williams. David has engineered successful customer experience programmes with some of the world’s leading organisations including British Gas, Royal Mail, American Express, & Royal Bank of Canada.
David draws on 10 years experience at BP, where he led and delivered international business transformations. A co-founder and ex-Vice Chairman of QCi, he still remains an associate, having successfully taken the company into the WPP group in 2001. A regular speaker and industry commentator at major conferences worldwide, David has written many articles on customer experience and marketing effectiveness, including the IDM’s Guide to Customer Experience.
David is supported by a network of over 20 consultants, each carefully selected for specialist skills or sector-specific expertise.
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Recruiting Now! |
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| If you: |
| Are a bright and ambitious marketeer |
| Want to work with a CEM Thought leader on a global launch |
| Are happy to work hard for not much money (initially) |
| Because you're passionate about customers and achieving big things - then Submit your details below: |
